LIVE ARRIVAL GUARANTEE!!
We ship only in the US at this time, via FedEx. We offer Live Arrival Guarantee with overnight, and with 2-day shipping during good weather conditions. We ship Monday through Wednesday, excluding holidays. Please provide your postal code for a shipping quote and for weather forecast - we will not ship in temps above 90°F or below 40°F without voiding the LAG. We reserve the right to delay shipment until weather conditions are suitable, or due to other unavoidable issues such as molting.
Orders will be shipped in the order they are received & processed. If you need your order by a specific date, please let us know immediately and we will try our best to accommodate you. Otherwise, we will notify you of the first delivery day available when order is confirmed. A tracking number will be sent with shipping confirmation the day of shipment. We ship late in the day to minimize the amount of time spiders are packed. Package must be accepted on first delivery attempt.
In extreme weather, we will arrange for hold-for-pickup at your local FedEx office. In the event of a package being held, it must be picked up from FedEx within 2 hours of arriving at FedEx office.
We cannot be held responsible for FedEx delays.
Dead on arrival - see Terms & Conditions.
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© 2017 Palp Friction. ALL RIGHTS RESERVED.